Stocking Your Salon From a US Warehouse
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If you run a chair, the supplier question is not which brand. It is whether the product is on your shelf the week you need it and what it costs to get it there.
Here are our terms, in full, including the parts we cannot answer yet.
The professional discount
Licensed professionals get 25 percent off the professional line, with a 250 dollar minimum order.
Approval is manual, which means a person looks at your license. Once you are approved, the pricing applies automatically when you log in. You do not enter a code and you do not email anyone for a quote.
You can apply on the For Salon Professionals page.
What shipping costs
- Standard, 8 dollars, three to five days. Free over 75 dollars, so a wholesale order never pays it.
- Express, 15 dollars, one to two days.
- Ships from Rockville, Maryland. Domestic parcel, no customs entry, no duty, no broker fee.
That last line is the whole reason to buy from a US warehouse instead of ordering direct. Since de minimis was eliminated, every parcel from Brazil carries duty and a customs entry. One documented case had a customer pay 60 dollars in fees on a 50 dollar order.
Returns
Thirty days from delivery. Product must be unused, sealed and in its original packaging. No restocking fee. You pay return shipping unless the item arrived damaged, defective, or we sent the wrong thing.
We tested this end to end on a real order before publishing it, including the refund. The full terms are on Shipping & Returns.
What we stock
Ninety three products across Beox, Nazca, Le Charme's, Vitta Gold and Kerawell, brought direct from Brazil and held in Maryland.
| Category | What is in it |
|---|---|
| Color Toners | The deepest range we carry. Toner masks, toning treatments and neutralizers |
| Professional Smoothing & Botox | Keratin, bioplastia and BTX in professional sizes |
| Masks & Treatments | Reconstruction, pH reset, nutrition |
| Routines & Kits | Home care to send out with the client |
Professional sizes are the liter and kilo formats. The 300ml and 500ml sizes are there so you can try a shade or a formula before committing to the big one.
The part where retail margin comes in
A treatment fades on a schedule set by what the client washes with. That means home care is not an add-on to your service, it is what protects the result you just charged for.
The lines built for that slot say so on the label, and they sell themselves during the service rather than at the register. We wrote about how that conversation goes in a separate post.
What we cannot promise yet
Two things salons ask for that we are not going to claim until we have them in writing from our supplier.
- Batch numbers and MSDS on request. We are working on getting this confirmed. When it is confirmed it will be on this site, and not before.
- A written authenticity guarantee. Same reason.
We would rather be a supplier with two blank spaces than one that fills them in with something we have not verified. If either of those is a dealbreaker for your salon, that is a fair call to make.
What we will tell you straight
Where it ships from, what is in the bottle including when the answer is inconvenient, and what a product will not do.
Two of our BTX products contain a formaldehyde releaser and we say so on their pages and in our writing. Some products in the catalog are out of stock and the site says out of stock rather than taking your money.
How to start
- Apply on For Salon Professionals with your license
- Once approved, pricing applies on login
- Start with the two or three products your chair burns through, not a full shelf
- Reorder when you know what moves
Questions before you apply, including any of the ones we said we cannot answer yet, go to Contact Us. We will answer in writing.