Privacy Policy
Last updated: April 13, 2026
TMB Hair Care (“The Mane Beauty,” “we,” “us,” or “our”) operates tmbhaircare.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
We collect information you provide directly, including:
- Account & order information: name, email address, billing and shipping address, phone number.
- Payment information: credit/debit card details processed securely by Stripe. We never store full card numbers on our servers.
- Communications: messages you send us via email or contact forms.
- Newsletter subscriptions: email address if you opt in.
We also collect information automatically, including IP address, browser type, pages visited, referring URL, and device identifiers through cookies and similar technologies.
2. How We Use Your Information
- Process and fulfill your orders and send order confirmations and shipping updates.
- Respond to customer service inquiries.
- Send marketing emails if you have opted in (you may unsubscribe at any time).
- Improve our website, products, and services.
- Comply with legal obligations and prevent fraud.
3. Payment Processing
All payments are processed by Stripe, Inc., a PCI-DSS-compliant payment processor. When you complete a purchase, your payment card information is transmitted directly to Stripe and is never stored on our servers. Stripe’s privacy policy is available at stripe.com/privacy.
4. Cookies & Analytics
We use cookies to maintain your shopping cart session, remember your preferences, and analyze website traffic. We may use analytics tools such as Google Analytics to understand how visitors use our site. You can disable cookies in your browser settings; however, some features of the website may not function properly without them.
5. Third-Party Services
We may share your information with trusted third parties solely to operate our business, including:
- Stripe – payment processing
- Shipping carriers (USPS, UPS) – order delivery
- Email service providers – transactional and marketing emails
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
6. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for 7 years.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct inaccurate data.
- Deletion: Request that we delete your personal data, subject to legal retention requirements.
- Opt-out: Unsubscribe from marketing emails at any time using the link in any email we send.
- California residents (CCPA): You have the right to know what personal information we collect, to request deletion, and to opt out of the sale of personal information. We do not sell personal information.
- EEA/UK residents (GDPR): You have the right to data portability and to lodge a complaint with your local supervisory authority.
To exercise any of these rights, contact us at support@tmbhaircare.com.
8. Data Security
We implement industry-standard security measures, including SSL/TLS encryption for all data transmitted through our website. While we take reasonable precautions to protect your information, no method of transmission over the internet is 100% secure.
9. Children’s Privacy
Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
11. Contact Us
For privacy-related questions, contact us at:
TMB Hair Care (The Mane Beauty)
Fort Lauderdale, Florida, USA
support@tmbhaircare.com